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KHub Article Access Troubleshooting

Published January 20th, 2023 by KHub

The Knowledge Hub (KHub) stores a variety of articles intended for different groups of people. For security and organizational reasons, certain articles are “private” and are only intended to be accessed by certain people based on their role in the district, job type, campus level, department, etc. Note Private articles are only accessible by assign

2798 Views 1 min

LISD Beliefs, Vision, and Mission

Published April 17th, 2025 by KHub

In Lewisville ISD, we envision that all of our students will be confident and equipped with the knowledge and skills to thrive and adapt for their future. This vision illustrates who we are as a district and demonstrates LISD's fundamental organizational values. Every staff member has the opportunity to make a positive impact on our students, no mat

107 Views 1 min

Skyward Family Access Quick Reference Guide

Published October 12th, 2021 by KHub

Skyward Family Access Quick Reference Guide [Submission] Summary The following guide is intended to serve as a quick reference for guardia Summary The following guide is intended to serve as a quick reference for parents and guardians to easily access key information related to using Skyward Family Access. If you would like a printable version of th

10345 Views 1 min

Neutrality in the Classroom

Published April 17th, 2025 by KHub

LISD is committed to providing safe and inclusive environments where all students feel a sense of belonging and can thrive at school.  As part of student learning in LISD, our goal is to create an environment optimal for learning for all students.   As educators, we must create a safe environment for all students in an ever-changing world.  This mod

102 Views 1 min

LISD Google Apps

Published September 26th, 2022 by KHub

LISD Google Apps [Submission] Summary Students in the Lewisville Independent School District are supplied with  Summary Students in the Lewisville Independent School District are supplied with a resource, G Suite for Education (formerly known as GAFE). Google Apps is a set of online tools for communication, collaboration, time-management and documen

2381 Views 1 min

Joining a Webex Meeting

Published January 23rd, 2023 by KHub

Webex meetings are used throughout LISD to connect staff, students and guardians. This software allows effective communication for all necessary professional and academic conversations, including meetings. The following information identifies the options available for participants to join a Webex meeting.   Guide Participants will automatically rece

2161 Views 1 min

Manually Creating Embed Codes for Google Drive Files

Published December 14th, 2023 by KHub

Manually Creating Embed Codes for Google Drive Files [Submission] Summary This article provides instructions for how to manually create an embed co Summary This article provides instructions for how to manually create an embed code for Google Drive files without having to publish it to the web.   Guide An embed code can be created for any of the fol

1469 Views 1 min

Providing KHub Article Feedback

Published March 31st, 2023 by KHub

Constructive feedback is needed to ensure that the resources provided in the Knowledge Hub (KHub) are as accurate and relevant as possible. This article identifies the options available to communicate    General Article Feedback At the end of each article, KHub prompts you to answer the question “Was this article helpful?” and provides three respons

1962 Views 1 min

LISD K-8 App Store

Published September 26th, 2022 by KHub

LISD K-8 App Store [Submission] Summary This article provide a comprehensive list of all applications that have c Summary This article provide a comprehensive list of all applications that have currently been… Approved, Approved Only as Class Sets, Not Approved or are Pending Review …for students in kindergarten through eighth grade. Please click on

2097 Views 1 min

Identifying Login Credentials for your Elementary Student

Published October 11th, 2022 by KHub

Identifying Login Credentials for your Elementary Student [Submission]   Summar y This article provides instructions for how to access your elementary c   Summar y This article provides instructions for how to access your elementary child's LISD password and username in Skyward Family Access. Passwords are not housed in Skyward Family Access for mid

5811 Views 1 min

Accessing the KHub

Published September 30th, 2022 by KHub

This article provides directions for how different users can navigate to LISD's Knowledge Hub. Note The Knowledge Hub has security settings that only provide users with information that is relevant for them. For example, parents will not be able to see resources specific for teachers or other staff.     Guides Parent Instructions Parents and guardia

3490 Views 1 min

Student-Generated Pairing Codes

Published September 26th, 2022 by KHub

Student-Generated Pairing Codes [Submission] Summary Students can generate a pairing code to link an observer to their Canvas  Summary Students can generate a pairing code to link an observer to their Canvas account. An observer can enter the pairing code in their  User Settings Observing tab. An observer may be a parent, guardian, mentor, counselor

5502 Views 1 min

Creating a Canvas Parent Account

Published September 28th, 2022 by KHub

Creating a Canvas Parent Account [Submission] Summary Canvas Parent Accounts allow observers to monitor their student's learnin Summary Canvas Parent Accounts allow observers to monitor their student's learning and progress in Canvas. An observer may be a parent, guardian, mentor, counselor or another individual who needs to view a student's Canvas

6582 Views 1 min

Here Comes the Bus

Published August 13th, 2024 by KHub

Here Comes the Bus [Submission] Summary The Here Comes the Bus mobile app is free and available to download on a  Summary The Here Comes the Bus mobile app is free and available to download on a smartphone, tablet, or can be accessed on a computer. Please note, internet (WiFi or data) is required to access bus location updates. The app provides:  Lo

1685 Views 1 min

Paying Student Fees Online

Published January 12th, 2023 by KHub

Paying Student Fees Online [Submission] Summary Parents can pay fees online if they have had the fee added to their stude Summary This article provides instructions for paying any outstanding LISD fees that your student may have. Both methods can be completed within Skyward Family/Student Access .   Guide After logging in with the credentials provid

3123 Views 1 min

Password Creation Tips

Published May 4th, 2022 by KHub

The Technology department has created a helpful guide to help you create a password that meets all of the LISD Password Policy requirements.    Guide Let's start by thinking about our password as more of a “pass-phrase.” We can accomplish this by implementing the following guidelines. Think of four random words.  Example: tablet, brain, elevate, sch

2929 Views 1 min

Joining a Parent/Teacher Conference on Webex

Published October 24th, 2023 by KHub

This article was created to demonstrate how parents and guardians can join a meeting on Webex, specifically for virtual parent/teacher conferences and meet-the-teacher orientations.   Presentation   Guide Webex Term Definitions Ellipsis: used to communicate the vertical continuation of a list to reveal more options Share: share screen or content Rec

1400 Views 2 min

What is KHub?

Published August 9th, 2023 by KHub

This article contains an introductory video discussing the overall purpose and key features of LISD's Knowledge Hub ( KHub ).   Video Video: What is KHub?       About KHub The Knowledge Hub - or KHub for short - was created with the intention of connecting the LISD community to accurate and relevant information to help everyone - including staff, s

2254 Views 1 min

Virtual Meeting Etiquette

Published January 26th, 2023 by KHub

Attending a meeting virtually is a common method used by LISD staff to connect and discuss important topics with others. The Digital Learning department has identified a list of helpful suggestions to practice when joining and attending your next Webex meeting.   Infographic If the Image Does Not Load Choose your location intentionally Whenever poss

1790 Views 1 min

LISD Four Cornerstones

Published April 17th, 2025 by KHub

In LISD, our vision is built on four cornerstones: Student learning Student experience Community engagement Resource stewardship These guiding principles underscore our commitment to engaging and inspiring learners and leaders every day.

96 Views 1 min

LISD Mobile App

Published August 10th, 2023 by KHub

The LISD Mobile App was created to allow families to easily access information regarding their student's grades, attendance, menus, bus routes, emergency notifications, and more from their phone. Note To ensure you are viewing the most up-to-date information, please reference the LISD website here .     Guide Expand any of the accordions below for d

4162 Views 1 min

Webex Meeting Views and Features

Published January 25th, 2023 by KHub

Webex offers several views and features to use during your virtual meetings. This article identifies some of those options and provides instructions for how to use them.   Guide Layout The  Layout button in the top, right corner of a live meeting offers different views and settings available during live meetings.  There are three different views ins

1713 Views 4 min

KHub Glossary

Published October 12th, 2021 by KHub

This is a auto-generated Article of all your definitions within the glossary. Glossary This is a auto-generated Article of all your definitions within the glossary. All 1 A B C . D E H J K L M P S T U V W 1:X The 1:X initiative guarantees that all student have access to the devices needed to participate. 1:X is a trademarked program based on the und

2136 Views 5 min

1:X iPad/Learning Device Resources

Published September 26th, 2022 by KHub

1:X iPad / Learning Device Resources [Submission] Summary LISD's Technology department hosts the following linked resources for the Summary LISD's Technology department hosts the following linked resources for the current school year's 1:X Program:  1:X User Agreement LISD 1:X with Insurance Coverage Terms LISD 1:X without Insurance Coverage Terms 1

2085 Views 1 min

LISD History and Today

Published April 17th, 2025 by KHub

Lewisville ISD is a district rooted in deep tradition, where a quiet Texas town of farmers paved the way for the communities we serve today. With generations dating back to the late 1800s, Lewisville ISD has a long history of providing quality K-12 education to the communities it serves.    LISD History Heritage Other educational institutions may co

110 Views 1 min

Canvas Resources for Parents

Published September 26th, 2022 by KHub

Canvas Resources for Parents [Submission] Summary Canvas gives parents the ability to… See all of their children in the sam Summary Canvas gives parents the ability to… See all of their children in the same account, View the classes, calendars, grades and feedback for each child and Access all of the contact information for each of their children's

3648 Views 1 min

Avoid the "Reply All" Dilemma in Email Conversations

Published October 12th, 2021 by KHub

Avoid the  Summary Many of us send emails to multiple people by entering the names manually  Summary Many of us send emails to multiple people by entering the names manually or using a distribution list. Unfortunately, some of the recipients of the email will respond by clicking the  Reply All  button instead of the Reply button. This means everyone

2047 Views 1 min

Requesting a Password Reset

Published August 21st, 2023 by KHub

Because we create strong passwords that nobody can easily guess, we sometimes forget what they are ourselves. This article identifies two different methods that provide support for resetting LISD passwords: Call the LISD Technology Support Line Submit a Support Ticket These options are also helpful if you try logging in incorrectly too many times in

4328 Views 1 min

Removing a Canvas Observee

Published September 29th, 2022 by KHub

Removing a Canvas Observee [Submission] Summary If you would like to stop observing a student's canvas account that you h Summary If you would like to stop observing a student's canvas account that you have previously paired with your Parent Canvas Account, you will need to remove that student as an observee in Canvas. This article provides instruct

3164 Views 1 min

KHub Navigation

Published September 30th, 2022 by KHub

There are two different views available when navigating within KHub. Knowledge Base View Default view Public-facing Recommended view when searching for articles Dashboard View Only available for logged in staff Primarily used to create articles Can be used to search, but also lists Categories in results This article provides a virtual tour of KHub a

2246 Views 1 min

Troubleshooting Webex Meetings

Published January 25th, 2023 by KHub

This article identifies common challenges that participants may experience when trying to join a Webex meeting and how to resolve them.   Scenario 1 Potential Problem: A participant may get frozen on this screen and clicking on the Join Meeting button does not take them to the Webex online platform to join. Solution: Have the participant join the me

1904 Views 1 min

General Tips for Canvas Observers

Published September 29th, 2022 by KHub

General Tips for Canvas Observers [Submission] Summary LISD's Digital Learning department would like to ensure that all guardian Summary LISD's Digital Learning department would like to ensure that all guardians in the district are prepared for success while monitoring their students' learning progress in Canvas online and/or on a mobile device. Ple

1620 Views 1 min

Acceptable Use Policy

Published May 5th, 2022 by KHub

LISD's  Acceptable Use Policy  (AUP) outlines a set of rules and requirements for all users on the LISD Network.  Elementary Resources Video   Guide The Acceptable Use Policy ( AUP ) is a set of rules for how to be a good digital citizen. The state of Texas expects all students to follow their district’s AUP and practice safe, ethical and positive o

1246 Views 2 min

Secondary LISD Unapproved Apps

Published September 26th, 2022 by KHub

Secondary LISD Unapproved Apps [Submission] Summary The guidelines for which apps can be listed in the Apple App Store for st Summary The guidelines for which apps can be listed in the Apple App Store for students in secondary grade levels are more flexible than those in elementary school. Apple App Store is available on district iPads in secondary

2298 Views 1 min

Leaving or Ending a Webex Meeting

Published January 25th, 2023 by KHub

Webex allows meeting participants to leave at any time during a meeting. Webex also gives hosts and cohosts the ability to end the meeting for everyone when appropriate. This article provides instructions for how to perform both of these actions.   Guide Click on the red X button in the meeting's lower toolbar. Choose the Leave Meeting option if you

2084 Views 1 min

Filtering in Google Drive Online

Published January 25th, 2024 by KHub

Filtering in Google Drive Online [Submission] Summary The filtering tool provided by Google Drive is especially helpful to clea Summary The filtering tool provided by Google Drive is especially helpful when cleaning out files and/or folders from your Google storage or even when looking for ones created by someone else. This articles provides informa

1349 Views 1 min

Changing your Canvas Parent Account's Password

Published September 28th, 2022 by KHub

Changing your Canvas Parent Account's Password [Submission] Summary There are a variety of reasons why you may want or need to update the pas Summary There are a variety of reasons why you may want or need to update the password for your Canvas account. This article provides instructions for how to change your password in Canvas.   Guide Before we s

2021 Views 1 min

Changing your Canvas Parent Account's Email

Published September 29th, 2022 by KHub

Changing your Canvas Parent Account's Email [Submission] Summary There are a variety of reasons why you may want or need to update the ema Summary There are a variety of reasons why you may want or need to update the email address associated with your Canvas Parent Account. This article provides instructions for how to change your email in Canvas.  

2614 Views 1 min

Webex Support for Parents and Students

Published October 6th, 2022 by KHub

Summary Webex is a message and video conferencing service that connects LISD students and staff together from anywhere. The following list of resources have been compiled by LISD's Digital Learning department to provide support while using Webex. Please explore the linked materials to learn more.   Resources      

1668 Views 1 min

LISD Safety Guidelines

Published September 8th, 2022 by KHub

LISD seeks to provide a collaborative and unified approach to safety and security in all schools and facilities. Security is always excessive until it is not enough. The safety of our students and staff must be our top priority. We have to work together to have safe schools - safety is everyone's responsibility.   Safety Actions Here is a list of ac

2038 Views 1 min

Canvas Functions by User

Published September 29th, 2022 by KHub

Canvas Functions by User [Submission] Summary Canvas provides different functions for different user types. This articl Summary Canvas provides different functions for different user types. This article highlights user-specific actions that can be made by parents, students and teachers in Canvas.   User Types Parents See all of their children in the

1894 Views 1 min

Family Access Login History

Published January 18th, 2023 by KHub

Family Access Login History [Submission] Summary The Login History tab in Family Access allows parents to view details abo Summary The Login History tab in Family Access allows parents to view details about when the account has been logged into. This article provides a quick overview of how to use this tab.   Guide The Login History tab listed at th

2310 Views 1 min

Email Signature Guides

Published October 13th, 2021 by KHub

Email Signature Guides [Submission] Summary This article provides instructions for those who would like to create a s Summary This article provides instructions for those who would like to create a signature for their email through specific app and device options. Please expand the accordion for method that works best for your email configuration.  

2192 Views 1 min

Clearing your Cache and Cookies

Published April 11th, 2023 by KHub

Clearing your Cache and Cookies [Submission] Summary Web browsers, like Google Chrome, will download and temporarily store fil Summary Web browsers, like Google Chrome, will download and temporarily store files and data to help speed up the functionality of certain websites you regularly visit. While cached items can make your experience on some sit

2289 Views 1 min

Selecting the Appropriate Canvas Version

Published September 28th, 2022 by KHub

Selecting the Appropriate Canvas Version [Submission] Summary Canvas Parent Accounts have  Summary Canvas Parent Accounts have "view only" access to their child's account. This article address the three ways to login and observe through Canvas: Canvas Parent App Canvas Student App Web-Based Canvas   Canvas Parent App Access After downloading the Can

2417 Views 1 min
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