For those who would like to change their LISD password on a MacBook, please complete the following steps.

1. Restart the MacBook prior to starting this process.
2. Verify the MacBook is connected to the LISD network.
3. Click on the Enterprise Connect icon in the menu at the top of the screen.

   Note

   If your icon does NOT have a circle around it, please refer to the Built-in SSO Extension instructions above.

    
4. Select the Change Password option from the drop-down menu.
5. Type the current password in the Old Password field.
6. Type the updated password in the New Password field. Please refer to the Password Creation Tips article if you need assistance creating a new “passphrase.”
   
7. Please confirm the Meets all requirements circle is green. Green dots will also appear next to the other corresponding characters of the new password.
8. Enter the new password again in the Verify field.
9. Click on the Change Password button.
10. Wait until the “Password change successful” window appears. Click on the blue OK button.
    

    Note

    The new password will still need to be updated in other locations, including the Keychain and Outlook app.

     
11. When prompted by the window pictured below, click on the Update Password button to save the new password in the keychain application.
12. The window pictured below will appear after closing and re-opening the Outlook app. Enter the new password and click on the Sign in button.

If you would like a printable version of these instructions, please click here.

For those who would like to change their LISD password on a MacBook, please complete the following steps.

1. Restart the MacBook prior to starting this process.
2. Click on the Key icon in the menu at the top of the screen.

   Note

   If your icon has a circle around it, please refer to the Enterprise Connect instructions above.

    
3. Verify the MacBook is connected to the LISD network. This can be confirmed if the words “Network and credential available” are displayed in the drop-down menu.
4. Select the Change Password option from the drop-down menu. This will open the Password Change window.
5. Type the current password in the Old Password field. 
6. Create a new password and type it in the New Password field. Please refer to the Password Creation Tips article if you need assistance creating a new “passphrase.”
7. Please confirm the Meets all requirements circle is green. Green dots will also appear next to the other corresponding characters of the new password.
8. The new password will need to be confirmed by typing it again in the Verify Password field.
9. Click on the blue Change Password button to submit your new password. It may take a few moments to process.
10. After properly completing these instructions, you will receive notification saying, “Password change successful.” Please click on the blue OK button.
    If you receive a notification saying, “New passwords don't match,” click on the blue OK button and repeat steps 6-8.
    If you receive a notification saying, “Password change failed,” click on the blue OK button and repeat steps 5-8.

1. While on the LISD network, open the Safari or LISD UIVP app on the iPad.
   

   Note

   A reset of network settings may be required to initiate the Wi-Fi login prompt. 

   Path for iPadOS 14: Settings >> General >> Reset >> Reset Network Settings

   Path for iPadOS 15 or 16: Settings >> General >> Transfer or Reset iPad >> Reset Network Settings

    
2. Please wait for the following prompt to pop up. This could take approximately a minute.
3. Enter the updated LISD credentials and tap on the Join button. 

1. Tap on the Settings app on the iPad.
2. Tap on the Wi-Fi option on the left side of the Settings screen.
3. Tap on the connected LISD network.
4. Tap on Forget This Network button on the next screen.
5. A confirmation window will pop up. Tap on the Forget button to temporarily remove the iPad from the Wi-Fi network.
6. Tap on the LISD network. A loading graphic will appear next to the LISD network until the iPad is officially rejoined to the network.
7. Tap on the Join button.
8. If prompted, tap on the Trust button of the WiFi.lisd.local Certificate pop-up window. This will protect the password from being intercepted or decoded by bad actors.
9. Verify a blue checkmark is displayed to the left of the LISD network. This confirms that the iPad is connected to the LISD network.

   Note

   The Wi-Fi option on the left side of the Settings screen should once again say “LISD” next to it.