Troubleshooting Family Access Login Issues
This article will guide the parent/guardian of an LISD student how to troubleshoot access to Skyward Family Access.
Troubleshooting Family Access LogIn Issues [Submission]
If you have forgotten your Skyward Family Access login or password, please click here and follow the prompts.
If you have tried both of the recovery methods above and cannot log in to your Skyward Family Access account, for security reasons, you will need to visit your campus office to regain your account access.
If you have received a message that your Skyward Family Access account is locked, you will need to either:
- Call the Help Desk at 972-350-1833, Option 1 between 7:30 am and 4:30 pm on school days.
- Enter a support ticket.